Find quickly instead of searching endlessly Murrelektronik has created a central digital infrastructure with "My Murrelektronik"

Simplifying industrial automation with smart, seamless, and cost-effective solutions is deeply ingrained in Murrelektronik's DNA.

To ensure that customers have access to all available information on these solutions in a smart way, the company has launched "My Murrelektronik" – a comprehensive digital infrastructure that Murrelektronik has set up together with elunic AG, a Munich-based company specializing in Industry 4.0. A key component is the new, AI-supported product and document search in the form of the chatbot Murrlin. Another clever solution is document provision – with a viewer integrated into the browser.

Everything in one place

The goal: this central platform should enable users to deal with the growing complexity and heterogeneity in the world of industrial automation simply and intuitively. True to the motto: Find quickly instead of searching endlessly.

As a leading provider of IIoT and AI solutions in mechanical engineering, elunic develops user-friendly platforms and integrates intelligent AI agents that already provide companies with real added value and a measurable ROI today. This makes the smart industry of tomorrow a reality today.

The best example of this is “My Murrelektronik” – the new platform on which Murrelektronik bundles all available information about its products and solutions as well as all digital services and products in one central location.

For example, "My Murrelektronik" will also be the technical home of uKonn-X, the first version of which is already making machine installation and commissioning in the production floor child's play as a smart digital pilot.

And this is just the beginning: Murrelektronik has many more ideas in the pipeline to turn "My Murrelektronik" into a unique digital ecosystem – the technical platform is already in place.

Data in standardized form

Speaking of seamless: It needs to be sure that all product data is available in a uniform, standardized form. Therefore Murrelektronik, together with pragmatic minds GmbH, which specializes in machine learning and data mining, has developed a generator that creates type Asset Administration Shells from any product data source, even unstructured ones – for example from a PIM system. This allows all product data to be made available in this standardized form.

A service that pragmatic minds is also happy to offer to other companies.

Individually specialized LLM as the basis

The heart and brain of the new chatbot is an LLM (Large Language Model) – a form of artificial intelligence (AI) that was developed to generate text-based content. This Murrelektronik-specific LLM analyzes all stored documents at lightning speed and delivers the desired results.

Murrelektronik has optimized the entire technical framework around this LLM, for example the database with the document content, through intensive fine-tuning for this task.

So instead of laboriously searching for products using specific data such as performance values or protection classes, all you have to do now is type a question into the chatbot Murrlin – and the intelligent product search, which is getting better and better thanks to AI, delivers the answer and the link to the corresponding source in a flash. The context search based on natural language enables significantly better and more comprehensive search results than a pure keyword search.

This link then takes the user directly to the appropriate places in the documents without having to download and open the relevant files first. In this way, users can quickly and easily find out everything they need to know about the product in question – and can immediately see whether the information found by Murrlin already answers their questions comprehensively or whether they would prefer to send the chatbot on a more detailed search.

Not only fast, but also reliable

The key differences to the well-known, general AI platforms such as ChatGPT: The results of Murrlin are based exclusively on the collected expert knowledge and technical documentation of Murrelektronik – and not on the unchecked, often incomplete or incorrect information that is freely available on the Internet. And Murrlin openly communicates when the available information or its technical capabilities do not allow a reliable answer to the question posed. This prevents false information.

Why not try it out right away – on https://my.murrelektronik.com/product